The allegations made in these complaints are unproven, are never affiliate of all consumers’ experiences with Advantage, and will get have dated advice (about rates, bonus offers, etc.).
In the XX/XX/XXXX, I obtained an aware from my borrowing overseeing service one to my student loan balance got improved
“You will find a payment bundle already have an income motivated percentage which had been set-up as a result of KHESLC, it withdraw XXXX regarding my personal bank account 1 month and place they into the membership amount XXXX and therefore continues everything week features just like the XXXX out of XXXX it letter I just received XX/XX/XXXX thus i really should not be within the standard XXXX XXXX”
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. I believe this to be a predatory lending tactic whereby KHESLC is able to increase accrued interest on the loan without the knowledge or intent of the borrower, in an effort to increase their profit. As a result I lost over <$>of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
Remember that a loan provider which have a huge clientele is probably to likewise have a higher quantity of issues when compared with shorter loan providers
“We began receiving phone calls out of Kentucky advanced schooling just after my dad died in the XX/XX/XXXX. I prevented this new calls initially but felt like I desired to completely clean right up my personal borrowing and so i replied the telephone. I assumed due to my spirits once dad passed, this was the borrowed funds I’d years and years back. We even set upwards fee plans to the university so i you certainly will pay off good morning. Better as i try delivering better to your my credit file seeking to discover something repaired I noticed other deceptive hobby back at my credit history. Eg that have a few other personal security numbers regarding my personal account. Along with other membership that were perhaps not exploit and now have as the become removed once i review my credit file I observed the school which i in the first place got the borrowed funds are on there as well as the membership signed. So as I am looking at it Kentucky higher education they reveals I’ve even made money which i had not prior. It title loans East Ridge TN shows I experienced the borrowed funds during the XXXX and i also performed perhaps not rating a loan out of you to definitely college in the XXXX. I debated they back at my credit file and because I got closed a contract it mentioned that it was legitimate. I additionally hit out to the college of course it in the long run called me straight back, I got a lengthy conversation which have hi females regarding my account I inquired the woman to send me personally the original records of the mortgage in which I got first already been the mortgage into the team. We continue to have perhaps not acquired you to definitely documents through current email address. She also continued and on on most of the process I would have to undergo, which in turn, We told her that has been maybe not my loan. I am not saying attending shell out a loan that isn’t mine I will be following through. I called and you may talked having a lady toward borrowing from the bank bureau who led me to contact you guys. Excite help me with this matter since it is attending stop me out of bringing my personal stimuli otherwise anything else that may are from the government eg my personal tax go back, ect. I don’t are obligated to pay which loan, and i also is install a copy off dos from my credit reports. You might notice that I didn’t get this to mortgage and also come across all the deceptive craft that has been to the my personal membership. Thank you so much to suit your some time and I really hope in order to pay attention to right back soon.”