24 months We before I produced a state up against them, because of her or him are a reckless lender who borrowed in my opinion every month for a long time
Just more than a year today since i have earliest complained so you can Small Quid. It overlooked my criticism, so i passed it to your ombudsman inside the August last year. I had a letter 1 month or more ago stating it continue to be to look toward my instance and it will be even more months up until We listen to from their website again. Very hope this hold off could be worthwhile ultimately! I experienced enough money dating back to 2012 and you can simply toward edge of new six-year cut-off that QQ are disputing at that time We very first reported. There had been plenty of far more when you look at the 2013 and you may 2014, totalling numerous many.
I just desired to inquire about certain advice on particular loans We took away a couple of years so you’re able to that have quick quid and you will weight to pouch
You will find gotten the decision from the ombudsman looking inside my rather have hence QQ need to refund the attention and you can charge toward loans 5-8 nevertheless claims QQ need deduct all the attention and costs throughout the a good balance to the loan nine. Due to the fact my personal initially problem toward ombudsman I’ve settled my personal harmony that have QQ by way of a debt collection agency. Performs this mean might have to reimburse interest and you can charge paid on mortgage 9 also?
We have verbal towards ombudsman just who advised to contact QQ and you may establish I’ve reduced the debt toward DCA so they are able to calculate the interest and you may charges they are obligated to pay me getting loan nine.
Sure. Inform QQ out-of everything has paid off your debt collector, enclose research if you have one, but QQ would have to make very own monitors. These types of circumstances shall be slow to resolve – however it becomes carried out in the end.
This ran as much as ombudsman stage as QQ disagreed with the adjudicator. I found myself told it absolutely was labeled this new ombudsman for the the very first away from and you will received the choice on 17th.
Just what are people selecting is the mediocre big date on the QQ investing redress?? We acknowledged indeed there render 4 weeks back and they confirmed they is actually filed to own operating the same go out. We accept they said it will take upto 21 weeks (hoping this is simply not one to enough time!)
We approved its give thanks to FOS towards the 13/7/19 had an email a week ago guaranteeing matter and mentioned it is going to be canned by the end regarding in the future.
I acknowledged my personal render on the Tuesday, plus it try cleaned within my lender Thursday mid-day. We phoned casheuronet whether or not so that next know that I got taken care of immediately the fresh new FOS email, acknowledging the offer. While process has taken myself almost 24 months even though.
However, the correspondence are a bit abrupt as well as their final decision was you to definitely I found myself maybe not owed hardly any money from their store.
I am aware I will took it further and you will attended the ombudsman, but their solutions made me feel like I wouldn’t score everywhere into the ombudsman and i also believed quite ashamed you to I would had to your including a detrimental economic climate.
I’m simply wanting to know in case it is too late to consult with the fresh ombudsman with my complaint? You think there can be people opportunity they would host they immediately following all of this day?
I’m very sorry but it’s far too late. If you do not feel that the answer you have got try both wrong (it failed to mention several of the funds?) or it don’t speak about you had the ability to posting brand new complaint toward Economic Ombudsman.