Expectations: Preventing Disappointment in Interactions. Starbucks – the top green mothership of coffees. [callout] “You cannot hold folk in charge of unspoken, unrealistic expectations.” I familiar with work with “the siren”. For nearly a-year and a half, I donned my personal black colored polo, khaki trousers and green apron to manufacture most extra-caramel, caramel frappuccinos [...]